How-To Create Custom Check-In Questions

You must have school-level access to create custom check-in questions as they appear for all students across the entire school.

1. Log in to your Closegap staff account here.
2. Click ' Manage' from the navigation menu on the bottom left-hand side of the page.
3. The Manage page will automatically open to Staff.  Click 'Custom Questions' on the navigation bar at the top.
4. Click '+Add Question.'
   • Note:  Students will only be able to answer yes or no.
5. A popup will appear.  
   • Use one of our examples by selecting a question from the list.  Use the dropdown menu to select the maximum number of responses per student.  Then, click 'USE TEMPLATE.'
   • Or, create your own custom yes/no question by typing it in the box.  Use the dropdown menu to select the maximum number of responses per student.  Then, click 'CREATE.'
6. The question will appear at the bottom of your Home page, along with a bar chart showing the percentage of students who have responded.  

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FAQ

Where do custom questions appear for students?

Custom questions display for students towards the end of their check-in.  

Does creating a custom question replace an existing check-in question?

No.  When you create a custom question, an additional question is added to the check-in for students to answer.  We recommend limiting the number of custom questions that you have active at one time.  Consider selecting 1 or 2 as the maximum number of responses per student.

Can I customize the other check-in questions?

The check-in questions cannot be edited because each answer provided by students is weighted to calculate a student’s help score and determine how they're triaged (urgent, may need support, good to go) so that you're able to follow up and provide support as needed.

Can I create a custom question for a particular group of students (i.e. a class or grade-level)?

Not yet -- for now, you're only able to create custom questions for all students in Closegap.