How-To Roster/Add Students

You must have school or tech-admin level access to add students to your school.

1. Log in to your Closegap staff account here.
2. Click ' Manage' from the navigation menu on the bottom left-hand side of the page.
3. The Manage page will automatically open to Staff.  Click 'Students' from the navigation bar at the top.
4. Click '+ADD STUDENT.'

Note:  If you want to add an individual student, please see the FAQ below.

5. Click 'DOWNLOAD OUR TEMPLATE HERE' under "Roster Your Students"
6. Open the "students_template" file and complete the purple required columns with your students' information.  

Note:  For additional details on formatting information for each column, as well as details on emails and passwords, click here.  

7. Save your completed file as a CSV (.csv).
8. On the Register Student page, drag and drop your CSV file or click to upload it from your files.
9. If successful, you'll be redirected to the Manage Students page to see your roster.

Note:  If there are errors, a message will appear in the upload area describing the issue and row where the problem can be found.  Please make corrections to your students CSV and try uploading again.  Still having trouble?  Take a look at the How-To Format the Students Template for Upload.

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FAQ

Which columns of the student roster template are required?

The columns in purple which include the student's first name, last name, birthdate, grade, and gender. 

I'm having trouble with uploading the Students Template CSV file. What can I do?

Review the details for formatting information for each column (see How-To Format the Students Template for Upload).  If you're still having trouble, take a screenshot of the error message that appears above the uploader and of your CSV file.  Submit a support request here and attach both images.  This will help our team get to the bottom of the problem quickly! 

How can I add an individual student?

After completing step 4 above, scroll down to the bottom of the page and find the Add an Individual section.  Enter all of the required student information marked with an asterisk (*).  Then, click Add Student in the bottom right corner.