How-To Set Students' Preferred Language

You must have school or tech-admin level access to set students' preferred language.

1. Log in to your Closegap staff account here.
2. Click ' Manage' from the navigation menu on the bottom left-hand side of the page.
3. The Manage page will automatically open to Staff.  Click 'Students' from the navigation bar at the top.
4. Select the student(s) whose language you'd like to update.
5. Click 'SET PREFERRED LANGUAGE' in the menu bar across the top of the page.
6. A popup will appear.  Select the student(s)' preferred language from the menu.
7. Then, click 'SET PREFERRED LANGUAGE.'
8. You'll see the student's preferred language across from their name on the Students page.  The check-in will now appear to the student in their preferred language. 

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FAQ

In what languages is the check-in available?

The check-in is currently available in English and Spanish.  Interested in the check-in being available in other language?  Submit a support ticket and let us know!

Who can update a student’s preferred language?

Any staff member with school-level access can set or update a student’s preferred language.

Can I set the preferred language for multiple students at once?

Yes. You can select one or more students on the Manage Students page and update their preferred language in a single action.

Can a student change their own preferred language?

Yes. Students can change the language while completing a check-in by clicking 'English' in the upper righthand corner and selecting a language.  To have all future check-ins appear in their preferred language, follow the steps above.