How-To Create a Staff Account

1. Go to app.closegap.org/sign-up.
2. Click 'School Staff Member' to get started.
3. Select your role and honorific title (optional).  Enter your first and last name along with your school or district email address.

Note:  Your role impacts your access level on Closegap.  

See FAQ below for more information on access levels.

4. Create a password. 

Password Requirements:  Your password must contain a minimum of 8 characters and at least one number, one special character, one uppercase, and a lowercase letter.   

5. Click ‘Sign Up.'  

   By signing up, you agree to Closegap’s User Agreement and Privacy Policy.

6. You'll see a screen asking you to verify your email.  Open your email Inbox and find the message from the Closegap Team titled "Verify your email."  Click 'Yes, use this email for my account.'
7. A Verification Complete page will open.  You'll need to connect your staff account to your school.  Click 'Add My School' to find your school. 

Click here for a guide on searching for and requesting to join your school. 

Click here for a guide on adding your school if it doesn't already exist on Closegap. 

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FAQ

How does the role that I select impact my access in Closegap?

The role that you select impacts the default access-level you will have on Closegap.  

• Technology Administrators default to tech-admin access and can manage school data but cannot view student check-in data.
• Teachers default to classroom-level access and can view check-in data for the students in their assigned classrooms.  
• All other school and district roles default to school-level access and can manage school data and view check-in data for all students.

If you’re the first person to register your school on Closegap, you will automatically have school-level access regardless of your role. 

With school-level access, you can update a staff member's access level at any time (see How-To Edit Staff Access Level).

I still haven't received a verification email.  What do I do next?

Sometimes verification emails are filtered by email providers.  First, search your Inbox for messages from [e-mail].  Next, check your Spam folder.  If you still don't see the verification email, let our team know by submitting a support request here. 

I created a Closegap staff account.  How do I log in?

Go to https://app.closegap.org/sign-in.  Enter your email and password, then click 'Log In'.  If you created your Closegap account with Google email address, you can log in by clicking on the ‘Sign-in with Google’. 

How do students create accounts?

If you’re a school staff member utilizing Closegap Core, you or someone from your school will need to add students (see How-To Roster/Add Students) in order to create their accounts.

Closegap Premium offers automatic rostering and syncing through any LMS or SIS. You can upgrade to Premium at any time.  To learn more, schedule a Closegap Premium Demo today!

If you’re a student who wants to use Closegap, please share our website with a staff member at your school.